So I went decided to start by Black Friday Shopping earlier this years, as the stores had all decided to accommodate me in quest for the perfect find. Last year's big score was a grill at Home Depot that wasn't even advertised. So off my went, with joy in my heart, to start the holiday season shopping.
What a disappointment.
The first stop was, where else, Walmart. I went before 10 to a store that was open all day. When I got there, the parking lot was full, as to be expected. However, there was a line being controlled by security, which was not expected, and the wait was an hour, which was REALLy not expected. So after a quick stop at the Soupy's to say hi, it was off to Sears to see what wonderful offerings they had.
I now understand why Sears is in such trouble. If you decide to shop there, bring your flyer. First, they make you wait on line by electronics to see a sales rep, who disappeared after five seconds. This was when there was no longer any kind of crowd in the section. Then, when I finally find the stuff from the flyer, its a different brand. finally, I go to check out. One person in front of me. a half hour. I asked to look at one of the doorbuster electronics to see if i wanted it, and the security guy by the gated storage bin housing these items tells me he isn't allowed to take it out until it is paid for, he knows nothing about the product, and apparently, he is also not allowed to look down and read the specs off the box for me either.
So the first items rings up, correctly. the next item rings up at the regular price. i tell the clerk that it is on sale. she takes the flyer, shows it to a manager,they have a discussion, and I get the sale price. The next three items repeat this scenario.
Now I am pretty careful when I shop to (a) know the prices, and (b) keep an eye on the staff when they ring it up, but I assume not all people do. In a major store like Sears you would assume that they would program their computers to accurately reflect what the sales are, and not try to cheat you by making you check that they charging you correctly.
However, I shall nevertheless persevere and shop today as well. I shall let you know how THAT goes.
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A. They are competing with on line sales so of course you can't handle the product and still get a price similar to online. At least on line you can read the box.
According to FBB, charging a customer other than an advertised deal is a cold blooded policy to cheat the customer. If the customer objects, they give him the deal, otherwise, if he doesn't notice they have done a massive bait and switch.
Sad to believe that an American icon like Sears has descended to this type of deception, but it seems it isn't limited to this one company.
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